Data Protection

88ok Privacy Policy —
Our commitment to protecting your information

88ok believes your personal information belongs to you alone. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have. Please read it carefully before using the platform.

Last Updated: January 2026
88ok never sells your personal information to third parties. Your privacy is our highest priority.
This Privacy Policy applies to both the 88ok.wine website and mobile app. If you have any questions, our support team is ready to help.
01Introduction

88ok.wine (referred to as "88ok", "we", or "the platform") takes your privacy very seriously. This Privacy Policy explains in detail how we collect, process, store, and protect your information.

By visiting the 88ok website, creating an account, or using any of our services, you agree to this Privacy Policy. We are committed to full transparency about what data we collect, why we collect it, and how it is used — no hidden terms.

88ok follows international data protection standards and conducts regular security audits to keep your information completely safe.

02What information we collect

Under the 88ok Privacy Policy, we collect only the information required to provide our services. Full details are provided below:

Data Type What is collected Why it is needed
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, mobile number, address Account communications and security
Financial information Payment methods, transaction history Deposit / Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Information Game history, session duration, preferences Service Improvement & Personalization
  • We collect information directly from you — at the time of registration, login, or when you contact us
  • Technical information is collected automatically when you browse the site
  • Transaction data may be received via third-party payment providers
  • A copy of your ID may be required for the KYC process
03How Your Information Is Used

Under the 88ok Privacy Policy, your data is used only for specific, legitimate purposes. It is never used for anything unnecessary or unauthorized.

  • To create and manage your account
  • To process deposits, withdrawals, and other financial transactions
  • To detect and prevent fraud, money laundering, and suspicious activity
  • To meet legal and regulatory obligations
  • To provide customer support and resolve issues
  • To send personalized bonus and promotional offers (only with your consent)
  • To improve platform security and performance
  • To ensure responsible gaming and monitor gaming behavior
Your data is never sold to advertising companies. You can unsubscribe from promotional emails at any time.
04Who Your Information Is Shared With

88ok never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:

  • Payment Providers (Mobile Banking, Nagad, Bank) — solely to complete transactions
  • Identity Verification Provider — for the KYC process
  • Law enforcement agencies — when required by legal order or investigation
  • Regulatory Authorities — to meet licensing obligations
  • Technology Providers — solely for platform operations, and also bound by confidentiality agreements

Every third-party partner is bound by a data agreement aligned with 88ok's privacy policy. They may only use the information they receive for its specified purpose.

05Cookie policy

88ok uses cookies and similar technologies (such as local storage and session storage) to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential cookies: For login sessions and security — the site cannot function without these
  • Functional cookies: To remember your preferences, language, and settings
  • Analytics Cookies: To understand how the site is used — always anonymized
  • Security Cookies: For fraud detection and account protection

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features to stop working properly.

06Data Security

88ok applies the highest technical and administrative measures to protect your data. Our security framework is built to international standards.

  • 256-bit SSL/TLS encryption — across all data transmissions
  • AES-256 encryption — for stored sensitive data
  • PCI-DSS standard — for payment data protection
  • Two-Factor Authentication (2FA) — for account security
  • 24/7 security monitoring — for detecting suspicious activity
  • Regular Third-Party Security Audits
  • Staff data access is restricted to those who require it for their role
In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
07Data Retention Period

Under the 88ok Privacy Policy, we retain your data only for as long as necessary. Retention periods are outlined below:

  • Account data — for the duration the account is active and 5 years after closure
  • Financial transaction data — up to 7 years as required by law
  • KYC documents — 5–10 years as required by regulatory rules
  • Customer Service Records — 3 years after resolution
  • Analytics Data — anonymized, retained for up to 2 years
  • Cookie data — session cookies are cleared when the browser is closed; persistent cookies last up to 1 year

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

08Your rights

Under the 88ok Privacy Policy, you have clearly defined rights over your personal data. Contact our support team to exercise any of these rights.

09Minor protection

88ok strictly prohibits anyone under 18 from using the platform. We have dedicated measures in place to protect the data of minors.

  • Age verification is mandatory at registration
  • Additional identity verification may be requested in suspicious cases
  • If we discover an account belonging to someone under 18, it will be closed immediately.
  • Parental control tools are available for guardians
If you become aware of a minor using 88ok, please notify our support team immediately.
10Contact

Reach out to us with any questions, concerns, or requests to exercise your rights under the Privacy Policy. Our data protection team will respond within 48 hours.

  • Email: [email protected] (via live chat or support ticket)
  • Live Chat Support: click the icon at the bottom right of the website
  • Support Ticket: log in to your account and submit one
  • Response Time: within 48 hours

If the Privacy Policy is updated, you will be notified at your registered email address and the update date will be displayed at the top of the page.

Your rights

Under the 88ok Privacy Policy Your data rights

You have full control over your personal information. You can exercise these rights at any time.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can contact support at any time to request corrections to inaccurate or incomplete information.

Right to Erasure

Where no legal obligation applies, you may request that your personal data be deleted.

Right to Object to Processing

You have the right to object to the processing of your data for specific purposes.

Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

Request a temporary pause on the processing of your data under certain circumstances.

Why we are secure

88ok privacy protection Core Pillars

Proven not just in words, but through technology and process — we make no compromises when it comes to protecting your data.

🔒

End-to-end encryption

Every piece of data from your device to our servers is encrypted with 256-bit SSL. No one can intercept it along the way.

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KYC verification system

Identity verification is mandatory for every account. This prevents fraud and keeps genuine users' information secure.

🔍

Regular Security Audits

Independent third-party experts regularly audit 88ok's systems. Any vulnerabilities discovered are addressed immediately.

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No Sale of Data

88ok never sells your data to advertisers or third parties. This is a core policy with no exceptions.

Fast Data Request Processing

Requests to view, correct, or delete your information are processed within 48 hours. No complications.

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International standards

88ok operates in compliance with GDPR and international data protection standards. You receive world-class protection.

Frequently Asked Questions

Regarding the Privacy Policy Questions & Answers

No. Your password is never stored in plain text. It is transformed using a strong hashing algorithm (bcrypt) before being saved. This means no 88ok employee can ever access your password.

Most personal data is deleted after account closure. However, financial transaction and KYC records may be retained for 5–7 years as required by law. This is part of our Privacy Policy and regulatory obligations.

Absolutely. Every promotional email includes an unsubscribe link at the bottom. You can also update your notification preferences from your account settings. Security-related emails cannot be disabled.

Yes. When you transact via Mobile Banking, Nagad, or any other payment method, only the necessary information is sent to the relevant payment gateway. We do not store your full payment details on our own servers.

Start by contacting our support team. If you do not receive a response within 48 hours or your issue remains unresolved, you have the right to file a complaint with your country's data protection authority. We are committed to providing fast and transparent resolutions at all times.
Get Started Safely

Your data is protected — now Start playing!

You're now familiar with the 88ok Privacy Policy. Join the platform with confidence — millions of Bangladeshi players already trust 88ok.

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